Terms & Conditions
- For the main components: frame, brake system, transmission system, circuit, motor, handlebar, wheel hub. The company provides a 1-year quality guarantee. The deformation and destruction caused by human factors will not be guaranteed. Due to external forces, the paint peels off and rusts, and the warranty is not available.
- The lithium battery have warranty for 1 years by PICC. Normal aging is not covered by the warranty. The battery belongs to the scope of dangerous goods.
It cannot be disassembled vigorously or impacted. It is not recommended to be exposed to rain for a long time. The weather temperature is too low, the battery
activity is reduced, the mileage is shortened, and it is not covered by the warranty. - Â Consumables, plastic components: pedals, brake pads, tires, are not covered by the warranty.
- The company guarantees that the inspection is qualified and the accessories are complete before leaving the factory. Any shortage will be filled free of charge.
- Damage caused by force majeure is not covered by the warranty. All the shipping cost of replacement is excluded.
- We can offer to refund for the cost of repairing faults locally at our cost if the repairing because of quality issues.
- If the bike is damaged beyond repair due to quality issues, we will send replacement free.
Â
Contact us at contact@unison-global.com for questions related to Terms and Conditions